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Shipping Policy

Once your purchase is completed, products can ship between 1 and 7 business days depending on the season. Shipping is fulfilled by Canada Post and Purolater. You will be notified of your tracking number in a follow-up email from Standing Spruce or Canada Post. We can not be responsible for wait times from the shipping agent, although we do our best to pay premiums on the fastest shipping options. All orders are put directly into our queue. If we don't have your item in stock at the time of fulfillment you will be notified by email or phone with one of the following options: 

  • Offered the option for a replacement item of equal or greater value

  • Offered a full refund

  • Offered the option to wait for your item to become available with no charge for extra shipping.

We ship to anywhere in Canada and the USA.

LOCAL PICK UP

Free local pick up in Campbell River (1-2 business days) 

CANADIAN SHIPPING

Standard Canada-Wide Flat Rate Shipping Fee $16.00 CAD (3-5 business days) 

Handling Fee $3.50 CAD (per order)

 

USA SHIPPING

Standard USA-Wide Flat Rate Shipping Fee $20.00 CAD (4-8 business days)

Handling Fee $3.50 CAD (per order)

Please contact your customs authority to find out if any additional import fees or taxes will be charged.

 

INTERNATIONAL SHIPPING

Please contact us for International shipping rates outside of Canada and USA.

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