Returns and Refund Policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of when the product was purchased, and we will exchange it or offer a refund based upon the original payment method. In addition, please note that due to the nature of natural items many of our products must be used within 6 months.
If your product is damaged during shipping:
Please notify your shipping agent
Please notify us as soon as possible.
Any damaged products will be replaced without charge, shipping will be waived on a case by case basis. If the order you receive is incorrect, we will replace the item and refund your return shipping costs.
If you do not provide a “correct” address we can NOT be responsible for extra shipping, or return to sender charges incurred by Canada Post.
Please check — and double check — your mailing address before completing your order.